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The quality of our service is dependant upon the grade of security officers
and management staff we hire. Our management staff makes every effort
to employ only quality people, by conducting background investigations
into all potential candidates employment and criminal history. We believe
by doing this, it enables us to render a high quality of service to our
clients. We exercise a strict hiring practice, which allows us to employ
some of the finest officers in the industry. All of our officers are required
to meet the following standard for the services offered to the client.
Patrol
Officers
Armed / Unarmed
- Guard Registration
/ Instruction in Powers of Arrest
- Baton Certification
/ proper use / justification / liability aspects
- Fire Arm Certification
/ proper use / justification / safety / liability
- Verbal Judo / Communication
Skills
- Report Writing Skills
- Crime Free Multi Housing
Program /provided by local Police Department in participating
cities
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Patrol
Officers
K-9 Division / Armed
- Attend 400 hour training
course covering
- Tracking / Search
and Rescue
- Crowd Control
- Narcotic Detection
- Suspect Apprehension
- Searching / Building
/ Article / Substance / Suspect
- Obedience
- Handler Protection
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Onsite
Officers
Armed / Unarmed
- Guard Registration
/ instruction in Powers of Arrest
- Baton Certification
/ proper use / justification / liability aspects
- Fire Arm Certification
/ proper use / justification / safety / liability
- Report Writing Skills
- Verbal Judo / Communication
Skills
- Crime Free Multi Housing
Program /provided by local Police Department in participating
cities
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The need for quality customer
service is a must in today’s industry dealing with security services.
All of our clients are given every means of communication to the management
staff at Nordic Security services to ensure that all needs regarding there
properties are taken care of in a timely manner. Nordic Security Services
offers the following
1. 24 hour dispatch
center for the residents and clients to call in security issues
2. A Supervisor is
on duty 24 hours a day 7 days a week
3. E-mail access for
clients requesting attention to special items dealing with their assets
4. Fax capability
for client requests dealing with special items on there properties
We at Nordic Security
Services do not believe in phone answering services, because the person
answering your calls cannot help you with issues or problems on your properties.
We provide all of our management staff with the means and capability of
contacting a client and for the client to contact our staff 24 hours a
day 7 days a week. All of this is accomplished with out having to listen
to a long phone tree system or some one that can only pass on the information.
We guarantee a response from one of our staff, with in a reasonable amount
of time and at no inconvenience to the client.
Residential
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At Nordic we
specialize in all patrol and onsite aspects of the security industry.
One of the many areas where Nordic has proven to be the best and
most reliable, is working in the residential sites. We not only
meet the standards set forth by the State of California for safety
training, we surpass it and set the pace for others to follow. A
bimonthly safety training packets are distributed among all staff
in the field keeping the up to date on anything from how to call
the proper authorities to logging the proper information for your
maintenance crew.
Nordic offers
the following services for Residential Security Industry:
- Armed/Unarmed Patrol Officers / Vehicle Patrols
- Armed & Unarmed Onsite Security Officers
- On Board Computer Tracking Systems in Included with the Patrol
Service
- 24-Hour on Call Response Services / 24-Hour Alarm Response Services
- Response to nuisance complaints from residents
- Parking permits, Hang tags and Stickers available
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Commercial
/ Industrial
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Nordic also
offers the skills of monitoring and patrolling commercial and Industrial
locations. We take great pride in the reputation that we have earned
in deferring crime, no matter the location. Our officers have the
training and are confident when they contact people who may or may
not have legal reasons to be on your property during non-business
hours. Nordic also offers Alarm Response service for all businesses.
Adding the service to the patrol aspect aids our officers in the
field to deter, apprehend and document any incidents. Nordic has
proven to be a leader in the Alarm Response Services at a very competitive
price.
Nordic offers
a wide range of services for the Commercial and Industrial industries:
- Random Vehicle Patrol
- Dedicated Vehicle Patrol
- Onsite Foot/Bike Patrol
- Armed / Unarmed Officers
- K-9 Team Response (for building search capabilities)
- Alarm Response Service
- Wand Time Tracking Systems
- Daily, Weekly or Monthly Reports
- 24-Hour Standby Response Service.
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Patrol
Vehicles
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Being a visual
deferent is a huge part of security work. Nordic offers the best
when it comes to our Patrol Vehicles. All of Nordic's patrol vehicles
are marked in accordance with State Mandated Regulations. Each patrol
vehicles is equipped with an On Board computer, Light Bar, Spotlights,
Mobile Radio, Scanner and Prisoner Containment System. Each Patrol
Vehicle has a Standard Radio that is on a trunked frequency, with
over 4 channels of communication that are relayed through two separate
repeaters. You will have a secure feeling when you see Nordic's
Security Patrol Vehicles patrolling your property!
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Canine
Units
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Nordic
Security Services is one of the few security companies that specialize
in security patrol and K-9 services. We currently have seven K-9 Officers
on staff, and each officer attends weekly training at Nordic's main
office.
Each Handler
and K-9 is trained in the following:
- Obedience
- Protection
- Tracking
- Searching
- Crowd Control
- Search and Rescue
- Detection
Each team attends a 180 hour Basic Handler course and receives
weekly sustained training. Unlike some of the other K-9 security
companies, Nordic Security Services has a paid trainer on staff
with over 20 years of experience in K-9 training. This officer is
accessible for any situation that may need his attention.
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Gated
Communities
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Each one of
our gated communities has an experienced Post Commander knowledgeable
in all aspects of onsite services and patrols, and highly trained
in hands-on supervision. In order for you, the client, to get the
quality of service that you deserve, we, as the provider must and
will supply the best supervision that the security industry can
offer. All of Nordic's Gate Officers are trained in Public Relations,
which means they know how to deal with situations and still remain
professional while representing our clients.
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Apartment
Complex
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Nordic has acknowledged
the need for additional security services in the apartment community
area. Nordic Officers are well trained and arrive on site with the
knowledge and experience on how to deal with situations that arise
in close living quarters. We have been effective in decreasing the
criminal elements of car burglaries, auto thefts, vandalism, under
age drinking, curfew violation, loud parties and trespassers.
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Parking
Enforcement
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When you contract
us to enforce the parking rules and regulations for your property,
you can be sure that we will enforce them to the tee. We are not
afraid to cite or tow the unruly tenant or neighbor who likes to
threaten or defy the property rules.
Nordic offers
on onboard computer system in all of our patrol units, so that the
officer can check the status of any vehicle on your property for
any prior cites, current safelists, or tow listings. We also offer
logs of any and all parking enforcement citations to be accessible
to you at a moment's notice.
Nordic also offer a parking permit program where we will order,
issue and record all permits for your community.
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Dedicated
Vehicles
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In
the fast growing private security industry, Nordic Security Services
acknowledges the need for the dedicated vehicle service. Nordic furnishes
a vehicle equipped according to your specification (within the limits
of the law) and then advertises your property name or company name
on the vehicle.
We offer
many options with this service:
- On Board Video Surveillance
- Radar Enforcement Capability
- Permit Processing and Application Issuance Program
- Multiple Property Patrol Services (Management Companies / Contractor)
- Parking Enforcement Detail
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24-Hour
Dispatch
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Nordic uses
the trunked radio system where only Nordic employees use the frequency,
creating a clear line of communication. Nordic has a dispatcher
on duty 24 hours a day 7 days a week, including all holidays. This
gives our officers the ability to quickly react to situations and
communicate to Law Enforcement / Fire / Rescue agencies throughout
the counties involved. We can have an officer en-route to your property
or location within seconds of your phone call with our dispatcher.
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Alarm
Response
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Nordic Security
currently has a Patrol Division comprised of approximately 30 vehicles.
Each patrol vehicle is assigned a district and responds to any alarm
activation that falls within their district boundaries. Our response
time to alarm activations can be significantly faster than most
local police agencies in Southern California. Nordic Security has
very reasonable rates for our alarm response service. Please contact
one of sales representative to see just how affordable our alarm
response service can be for your home or business.
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Radar
Enforcement
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Among the many
services Nordic provides, one of the most beneficial to large communities
is the Radar Enforcement Package. Nordic can randomly establish
a radar enforcement day or period during the month where a trained
patrol officer will monitor the speeds of vehicles traveling community
streets within your association.
The Radar
Enforcement Package is a great deferent and a safe means to slow
the speed of citizens within your community. Nordic offers this
service to all large communities that are in need of a Radar Enforcement
Program in order to make the private community streets safer.
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Ticketing/Towing
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Nordic Security
leaves nothing to chance when it comes to properly citing and towing
vehicles from private properties. Each citation or tow is turned
in to the shift sergeants for approval. Before the patrol officers
return to work for their next shift, all of the cites from the prior
shift are downloaded to their patrol unit's onboard computer system.
When we
tow vehicles in accordance to your property rules and regulations,
we require all of our officers to obtain a photo of the vehicle
in the original position of violation. If the owner of the vehicle
decides to dispute the cite or tow and demand reimbursement, we
have the firepower for you to deny or grant the claim.
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Video
Surveillance
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After dark,
criminals work on finding ways to defeat the security elements that
have been put in place. Nordic provides the watchful, truthful eye
of the video camera. We have been effective and efficient in catching
criminals who crash security gates in the middle of the night or
record valuable evidence of a tenant throwing furniture into the
pool. All pertinent video will be made ready for the legal teams
representing your association or property.
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Fire
Watch
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When a building
needs to be fumigated, painted, windows replaced or just needs a
springtime cleaning, we can help prevent vandals, teens or observers
looking on, hampering workers or creating liability in case of accident.
Nordic Security Services will place an officer on the property for
an hourly rate. Call for a free quote and let us be your eyes and
ears!
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Special
Events/Crowd Control
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If you are planning
a large gathering and need to have control of the entrance points
to the event, Nordic Security Services offers special officers for
control of access and exit points. If you need security for the
parking lots or events locations, active rovers through large crowds,
we offer this service with the best uniformed officers in the industry.
Nordic understands
that at some social occasions there is not a need for the uniformed
presence, but still the need for the type of men and women that
wear the uniform. We offer the polo attire for low key events. Uniformed
or not, the officers we provide are trained, well groomed and very
professional and will add to the enjoyment of the event by making
and keeping your Event or Special Occasion safe.
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Information
deemed reliable however not guaranteed; services and prices shall be based
on terms and conditions of the service agreement
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