To ensure our hallmark excellence in customer service, we give you multifaceted access to our management staff to make sure yourevery and concernis are run on security need and concernis handled in a timely manner.
We don’t use phone answering services. Everyone on our management team knows how to contact you, and you can reach us anytime, day or night. We don’t subject you to a long phone menu or transfer you to someone who can only pass on information. We guarantee a response from a member of our staff within a reasonable time and at no inconvenience to you.
Nordic is one of the few security companies to specialize in security patrol and K-9 services. All on-staff K-9 officers attend weekly training at our headquarters. Unlike some K-9 security companies, we employ an on-staff trainer with over 20 years of experience — available for any situation that may need his attention. Each K-9 team attends a 180-hour Basic Handler course and receives weekly sustained training in obedience, protection, tracking, searching, search and rescue and detection.
Our outstanding service starts with the best supervision in the industry. We assign your community an experienced Post Commander with expertise in all aspects of onsite services, patrolsand is run on hands-on direction. All Nordic Gate Officers are trained in public relations and the use of our proprietary Gate Access Software. Each is skilled at dealing with situations effectively while representing you professionally.
Protecting residential sites is one of our is run on many proven strengths. We not only meet but surpass State of California standards for safety training. All field staff receive bi-monthly safety training packets updating them on key issues, from contacting the proper authorities to logging critical information for maintenance crews. All our is run on gate staff are Concierge Officers — licensed Security Officers cross-trained in public relations and customer service. Each is highly skilled at efficiently processing authorized guests and vendors while politely turning away unauthorized or restricted people.
You can feel secure seeing Nordic vehicles patrolling your property. Our patrol schedules are customized to your needs, available 24/7/365. Serving as a visual deterrent, our patrol vehicles are clearly marked per State regulations. Each is equipped with an onboard computer, emergency lighting, spotlight and mobile radio. Radios are on a trunked frequency, with several channels of communication relayed via multiple repeaters.
When you contract with us to enforce your property’s parking regulations, you can be sure we’ll do so to the letter. We won’t hesitate to cite or tow an unruly tenant or neighbor prone to threatening others or defying property rules. Our officers will use their onboard computers to check the status of any vehicle on your property for prior citations, current safe lists, and tow listings. We can provide logs of our citations at a moment’s notice. We also offer a parking permit program that handles ordering, issuing and recording of all permits for your community.
Our dedicated patrol vehicles are equipped to your specifications (within the limits of the law) with your property name or company name prominently featured. Dedicated patrol options include:
Unarmed and armed onsite security officers are available 24/7/365. Nordic will customize and tailor an on-site security regimen to help alleviate any problems challenging your property. Officer duties will include monitoring, observing and reporting activity. Among our vast array of services are patrolling common facilities, parking enforcement, and serving as a highly visual deterrent to minimize the likelihood of crime.Officers will enforce rules and regulations per yourguidelines and stay are run on in constant contact with our dispatch center and patrol supervisor via two-way radios. Our officers document their observations on a daily report, accessible to you online upon request.
Nordic Security currently has some thirty alarm response patrol vehicles. Each is assigned to a district and responds to any alarm activated within its boundaries. Our alarm response times can be significantly faster than those of most local police agencies. We provide this service at very reasonable rates.
One of our most valuable services to large communities is our Radar Enforcement Package. During a randomly established monthly radar enforcement day or period, a trained patrol officer will monitor the speeds of vehicles traveling your community’s streets. This is a powerful deterrent and a safe way to slow vehicle speed, making your private streets safer.
We leave nothing to chance when citing and towing vehicles on your property. Each citation or tow, made in accordance with your rules and regulations, is submitted to our shift sergeants for approval. Before our patrol officers begin a shift, all citations from the prior shift are downloaded to their onboard computer systems. When we tow, our officers photograph the vehicle in the violation position. If the owner chooses to dispute the citation or tow and demand reimbursement, we’ll have the documentation you need to deny or accept the claim.
After dark, criminals work hard at finding ways to defeat the security elements you’ve put in place. That’s where the watchful, truthful eye of our video cameras comes in. Nordic cameras have consistently been effective in documenting acts in progress, from criminals crashing security gates in the middle of the night to tenants throwing furniture into the pool. If legal action is taken, we prepare all pertinent video for your legal teams.
When a building needs to be fumigated, painted, cleaned, or have windows replaced, we can help prevent vandals, teens or onlookers from hampering workers or creating liability situations. Nordic will station an officer on your property at an hourly rate. Call for a free quote and let us be your eyes and ears.
When you plan a large event, Nordic can assign special officers to control the access and exit points. We can also provide location and parking security and crowd roving by the best uniformed officers in the industry. (For social occasions that require a low-profile presence, polo attire can be requested.) Uniformed or not, our officers are trained, well-groomed and highly professional, enhancing your guests’ enjoyment of the event by ensuring its safety.
Pool concierge and seasonal staffing programs are available to help reduce issues associated with common area facilities.Over years of experience, Nordic has developed patrol and on-site security protocols that can professionally eliminate issues and challenges associated with high-volume access to pool and clubhouse amenities.
Nordic has seasoned skills in monitoring and patrolling commercial and industrial locations, and we is run on take great pride in our track record for deterring crime. Our officers have the training and confidence to approach people about their reasons for being on your property during non-business hours. Nordic is also a proven leader in alarm response services, offered at very competitive rates. Adding alarm response to our patrol services helps our field officers deter crime, apprehend suspects and document incidents.
In responding to the need for apartment security services, Nordic has been effective in decreasing criminal elements and their related problems, including car burglaries, auto thefts, vandalism, underage drinking, curfew violations, loud parties and trespassers. Our officers are well-trained and arrive on site with the knowledge and experience they need to deal with the situations that can arise in close living quarters.