Patrol Services

To ensure our hallmark excellence in customer service, we give you multifaceted access to our management staff to make sure your every need and concern is handled in a timely manner.

We don’t use phone answering services. Everyone on our management team knows how to contact you, and you can reach us anytime, day or night. We don’t subject you to a long phone menu or transfer you to someone who can only pass on information. We guarantee a response from a member of our staff within a reasonable time and at no inconvenience to you.

• 24-hour dispatch center handles all calls on security issues
• Supervisor on duty 24/7
• Email and fax channels to request attention to special issues regarding client/resident assets

Patrol Officers: Armed/Unarmed

• Guard registration/instruction in powers of arrest and weapons of mass destruction
• Chemical agent, baton, firearm certifications
• Proper use/justification/liability
• Verbal judo/communication skills
• Report writing skills
• Crime-free multi-housing program (provided by police in participating cities)